Cybercrime and online fraud can happen to anyone; it's important to know where to turn if it happens to you.

That's why United Way’s 2-1-1 partnered with Cybercrime Support Network. Using the National Cybercrime Victim Resource Database, 2-1-1 makes sure that Michigan residents have the resources they need while guiding them through the process of reporting, recovering, and reinforcing their security following a cybercrime.

As of May 2020, Cybercrime support services are now available in 14 Michigan counties through our 2-1-1 call center: Antrim, Benzie, Grand Traverse, Ionia, Kalkaska, Kent, Lake, Leelanau, Mason, Mecosta, Montcalm, Newaygo, Oceana, and Osceola.

What exactly is cybercrime?

Cybercrime is any activity that uses the internet to access, transmit, or manipulate data for illegal purposes. This includes the fraudulent representation of oneself for financial gain, personal gain, or with malicious intent.

Common types include:

  • Identity theft.

  • Imposter scams.

  • Hacked accounts and devices.

  • Financial and purchase scams.

  • Cyberbullying, harassment, and stalking.

Rules to stay safe:

  • If an offer or opportunity seems too good to be true, it's probably a scam.

  • Never wire money, send gift cards, or send a check to a stranger.

  • If someone claims to be from a federal agency, call the office to confirm.

  • Never accept money from a stranger promising you can keep some of it.

  • If you suspect you've been hacked, change your passwords immediately.

Resources to stay alert:

  • The Cybercrime Support Network offer a wide range of resources for individuals, families, businesses, military members, and others impacted by cybercrime.

  • The Federal Trade Commission allows you to sign up for scam alerts, stay up-to-date on recent scams, and learn how to recognize the warning signs of fraudulent activity.

  • The Better Business Bureau gives you the option to sign up for fraud alerts. In addition, they offer Scam Tracker, an interactive map that follows scams affecting your area.


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